🔒 Privacy Policy
How we protect your personal data and respect your privacy
🛡️ GDPR Compliant | Last Updated: June 2025
1. Introduction
QUIQ ONLINE SERVICES S.R.L. ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Automatic Plugin for WordPress and our website.
🇪🇺 GDPR Compliance
This Privacy Policy complies with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
📧 Contact Information
Company: QUIQ ONLINE SERVICES S.R.L.
Address: Romania, European Union
Email: contact@wp-automatic-plugin.com
DPO Email: contact@wp-automatic-plugin.com
Support: contact@wp-automatic-plugin.com
3. Information We Collect
👤 Personal Information
- • Name and email address (for purchase and support)
- • Payment information (processed by secure payment providers)
- • Contact details for customer support
- • Communication preferences
⚙️ Technical Information
- • WordPress site URL and basic configuration
- • Plugin usage statistics and performance data
- • Error logs and debugging information
- • License activation and validation data
📊 Website Analytics
- • Browser type, device information
- • IP address (anonymized)
- • Page views and navigation patterns
- • Referral sources and search terms
4. How We Use Your Information
🎯 Primary Uses
- • Process purchases and provide licenses
- • Deliver customer support and assistance
- • Send plugin updates and notifications
- • Improve plugin functionality and features
📈 Analytics & Improvement
- • Analyze website and plugin usage
- • Identify and fix technical issues
- • Enhance user experience
- • Develop new features
5. Legal Basis for Processing (GDPR)
Contract Performance
Processing necessary to fulfill our contract with you (license delivery, support)
Legitimate Interest
Improving our services, analytics, and business operations
Consent
Marketing communications (only with explicit consent)
6. Data Sharing and Third Parties
🚫 We DO NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Third-Party Sharing:
💳 Payment Processors
Secure payment handling (encrypted, PCI compliant)
📧 Email Services
Transactional emails and support communications
☁️ Cloud Hosting
Secure data storage and website hosting
📊 Analytics Tools
Anonymized website usage statistics
7. Data Security
🔐 Security Measures
- • SSL/TLS encryption in transit
- • AES-256 encryption at rest
- • Regular security audits
- • Access controls and authentication
- • Secure backup systems
- • Incident response procedures
- • Staff security training
- • Compliance monitoring
8. Your Data Protection Rights
🛡️ Under GDPR, You Have the Right To:
- • ✅ Access your personal data
- • ✅ Rectify inaccurate data
- • ✅ Erase your data ("right to be forgotten")
- • ✅ Restrict processing
- • ✅ Data portability
- • ✅ Object to processing
- • ✅ Withdraw consent
- • ✅ Lodge a complaint with authorities
📧 To exercise these rights, contact us at: contact@wp-automatic-plugin.com
9. Cookies and Tracking
🍪 Cookie Usage
We use cookies to enhance your browsing experience and analyze website traffic.
Essential Cookies
Required for basic website functionality
Analytics Cookies
Help us understand website usage
Performance Cookies
Optimize website performance
Cookie Control: You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
10. Data Retention
📅 Retention Periods
- • Customer Data: 7 years (accounting requirements)
- • Support Records: 3 years
- • Analytics Data: 26 months
- • Marketing Data: Until consent withdrawn
🗑️ Data Deletion
Data is automatically deleted after retention periods or upon request (subject to legal obligations).
Some data may be retained longer for legal compliance or dispute resolution.
11. International Data Transfers
🌍 Cross-Border Transfers
Your data may be transferred to and processed in countries outside the EU/EEA, including the United States.
Safeguards in Place:
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions where applicable
- • Vendor security certifications
- • Additional contractual protections
12. Privacy Policy Updates
📋 Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
• Updates will be posted on this page with the effective date
• Material changes will be communicated via email
• Continued use constitutes acceptance of updates
📧 Privacy Questions?
For any privacy-related questions or concerns, contact our Data Protection Officer:
Email: contact@wp-automatic-plugin.com
Privacy Email: contact@wp-automatic-plugin.com
Response Time: Within 30 days (as required by GDPR)